Return Policy

30 days Returns

If the item you have received is defective, you may return it within 30 days from receiving it and will receive a full refund along with any shipping fees applied.

14 days Returns

You have 14 days to make a return request after your order has been delivered.(the product MUST be not opened / Retune shipping Cost Applied)

Refund Request

You have 30 days to make a refund request if you product has any issue as Purchase Coupon, Vodafone Cash or Instapay  after your order has been delivered.

You Have also 14 Days to make return if your product in the same condition when it delivered to you ( لو المنتج متبرشم يبقى لازم يرجع متبرشم بنفس الحاله)

Contact us Via Whatsapp : 01143490777

and shen your order number

HOW DOES RETURN POLICY WORK?

Initiate a Return

Contact us via WhatsApp : 01143490777

and send your order number

Schedule Pick-up

A pick-up will be scheduled by one of our courier services via mobile call.

Return The Item

Place the item in its original packaging, including any accessories, tags, labels
or freebies. Hand over the package to the courier representative.

Refund Processed

Once we receive your returned item, we will inspect it and process your refund via Purchase voucher, Instapay and Vodafone Cash or Exchange

GENERAL RETURN TERMS

You can’t exchange or return any product in following cases

  • Opening the package or any evidence of using.
  • Return the product not in its original packaging
  • Return the product without its bill.

We will not accept any returns or refunds items on specially offers seasons.

Shipping

We ship with Mylerz
And delivery time 2 – 4 Working days