IVANKY 15 in 1 Triple Display Universal Docking Station USB C Laptop Docking Station with 100W Power Adapter Dual 4K Thunderbolt 3/4 Displaylink 2HDMI VGA

What can I do if the extended monitor flickers?

1. Try a shorter video cable

2. Try a different monitor that is known to be running well.

3. Update your operating system to the latest version.

4. Try to reset the NVRAM.

5. Don’t use HDMI converter.

What can I do if there is no video on the monitor while attached to the video port?

1. Use the HDMI-HDMI cable and VGA-VGA cable, other cables may not unuseful

2. Try to disconnect and reconnect the docking station to your laptop

3. Try to power off and power on your monitor

4. Unplug and plug the power cable of the docking station

What can I do if the USB ports are not functioning

1. Try to disconnect and reconnect the docking station to your laptop.

2. Check the USB ports. Try plugging the USB device into another port.

3. Try to connect your device to the front USB ports.

4. It doesn’t support Apple USB SuperDrive.

Can I use this dock on my windows laptop?

Yes, this universal docking station is also compatible with windows laptops with USB-C 4.0 port, Thunderbolt 3/4 port or full-functional USB-C port.

Which usb-c port should my laptop connect to?

You can refer to our product pictures. The correct USB-C port for the laptop is next to the audio port.